pk0k Privacy Policy – How We Keep Your Information Safe

This Privacy Policy has been established by the operator of pk0k.ws. By using our platform, you are deemed to have accepted this policy. It applies to all pk0k users, including members from Bangladesh.

We understand how important your personal privacy is to you. That's why pk0k protects your information as if it were our own. If this policy ever changes, we'll notify you in advance and update the date on this page.

Pk0k collects data from two sources – what you provide directly, and what is automatically generated through your use of the platform.

Information you provide directly:

• Registration details: name, email address, mobile number, and date of birth.
• Address Details: District, division, and current address.
• Identity verification (KYC): a copy of your National ID, passport, or driving licence.
• Payment Details: Mobile Pay/Nagad number, bank account number (full number is not stored).
• Support communications: the messages you send to our support team.

Automatically collected information:

• Device information: operating system, browser version, and device model.
• Network data: IP address, Internet Service Provider.
• Usage data: pages visited, time spent, and actions taken.
• Gaming data: betting history, win/loss records, preferred games.

Pk0k uses your information solely for the purposes listed below. The legal basis for each use is indicated alongside:

Pk0k does not sell your information to any marketing company. Limited data may be shared with email marketing service providers, strictly under confidentiality agreements.

Pk0k never sells your data. However, limited information may be shared with specific parties in certain circumstances:

• Payment Processors: The information necessary to process transactions is shared with providers such as Mobile Pay and Nagad, all of whom comply with PCI DSS standards.
• Regulatory Authorities: Information may be disclosed to government or regulatory authorities when required by legal obligation.
• Technology Service Providers: Limited data is shared with cloud storage providers, email services, and cybersecurity firms for technical operational purposes.
• Anti-Fraud Organizations: Certain information may be shared with specialist agencies to investigate suspicious transactions.

Cookies are small text files stored in your browser. pk0k uses cookies for several purposes:

You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may prevent pk0k from functioning properly.

Pk0k follows the highest industry standards to protect your data. Our security framework operates on multiple layers:

• Encryption: TLS 1.3 is used for data in transit, and AES-256 encryption is applied for data at rest.
• Server Security: Our servers are housed in ISO 27001-certified data centres.
• 24/7 Monitoring: A dedicated security team monitors systems around the clock.
• Access Control: Only authorized personnel may access your data, and only for specific, legitimate purposes.
• Regular Testing: Third-party security experts conduct regular penetration testing.
• PCI DSS: International PCI DSS standards are followed to protect payment information.

Pk0k does not retain your data indefinitely. Retention periods are defined based on the type of information:

Once the designated period expires, data is securely destroyed or anonymised.

As a pk0k member, you hold the following rights over your personal data. To exercise any of these rights, contact us at support@pk0k.ws:

Child Protection: pk0k is strictly for users aged 18 and above. We do not knowingly collect data from minors. Should we discover that a minor's information was collected inadvertently, it will be deleted immediately and the account will be closed.

International Data Transfers: Your data may be processed or stored on servers located outside Bangladesh. In such cases, pk0k ensures that the destination country maintains adequate data protection measures, and all international data transfers are conducted under GDPR-compliant agreements.

Third-Party Links: pk0k is not responsible for the privacy policies of third-party payment gateways or other service providers displayed on the pk0k platform.

Pk0k may update this Privacy Policy at any time. For significant changes, advance notice will be provided via email or in-app notification. Continued use of the platform after any changes constitutes acceptance of the updated policy.

For any privacy-related questions or requests:

• Email: support@pk0k.ws (Subject: Privacy Policy)
• Live Chat: Directly through pk0k.ws.
• Response time: typically within 48 hours.